Policies

Breathe Cancellation Policy

Breathe Pilates LLC (dba Breathe Pilates) enforces a cancellation policy for all studio classes and studio private sessions.

Please note that the cancellation policy is in place to encourage follow-through of a work-out routine, minimize disruption to our clients and as a courtesy to our staff that are compensated on a per-client basis.

Cancellation Policy: We kindly request 12 hours notice for all class changes and 12 hours notice for all private session changes. Changes or cancellations with less than 12 hours notice will be charged a $20 Late Cancel / No Show Fee (classes) and $55 Late Cancel / No Show Fee (private sessions) and full price (spa appointments)

Switching between classes on the same day – without 12 hours’ notice – does still constitute a late cancelation

Reservation Policy

  • Reservations and prepayment are required for all studio classes and studio private sessions
  • Walk-ins for classes are on a first-come, first-served basis
  • Reservations are recommended for all visits–-as space is limited

Client Age Requirements & Liability

Any client under the age of 14 who wishes to participate in studio group classes or private sessions must have the consent of a parent and/or legal guardian. Parent and/or guardian must complete the Client Profile Form in-studio and prior to the underage client participating in any studio instruction

Pregnant & Post-Pregnant Studio Clients

All pregnant clients must receive their doctor’s written consent prior to beginning studio classes at Breathe. Clients without documentation (both pre & post-natal) will not be allowed to participate in class – even for an existing reservation – and are subject to the cancelation policy

Clients who are 6 weeks (for vaginal birth) and 12 weeks (for c-section) post-pregnancy may return to the studio — assuming they have their doctor’s consent to resume physical fitness

Studio Waitlist

Waitlists are available for any class that has reached its capacity. Waitlist reservations are a class reservation and it is the client’s responsibility to monitor his/her enrollment status. Clients will be notified via Breathe emails confirming his/her addition to the class

To ensure receipt of Breathe emails clients are encouraged to check their “opt in” email status via either the online scheduling system or by calling the studio at 843.884.4420

Studio Waitlist Etiquette

Clients should not waitlist for multiple classes on the same day or in addition to classes they are already enrolled in. No-shows or late cancellations are subject to the cancelation policy. No exceptions

Clients should not waitlist for a class unless they are fully prepared to attend—even at the last minute. No-shows or late cancellations are subject to the cancelation policy. No exceptions

Studio Safety Etiquette

Socks with grips are required for all classes. Street Shoes (shoes warn outside of the studio) are not allowed

We suggest the use of form-fitting attire such as yoga pants and sports bras to aid in leaving as much as possible to the imagination of fellow clients–especially during inverted movements in classes. Shorts without underwear lining are not allowed.

Mats are provided for client use for most classes and may also be purchased in the Breathe Boutique for on-going personal use

The use of cell phones is not allowed during studio classes, studio private sessions, or spa appointments. Please silence all cell phones prior to entering the studio

All personal items (shoes, purses, cell phones, etc) should be placed in the provided storage cubbies in the lobby or designated storage area in the Pilates equipment studio.

Please also refrain from bringing food, candy, gum or any beverage other than water into the studio & spa. Only water bottles that can be tightly sealed are allowed during classes and private sessions.

Items left in Breathe’s studio will be turned into the lost & found. Items not claimed after 90 days will be donated to a local charity. Clients may inquire regarding misplaced items by calling 843.884.4420. Breathe Pilates LLC is not responsible for lost or stolen items.

Late Arrivals

Studio clients may enter class up to, but not beyond, 5 minutes after class has started (assuming space in class is still available). After 5 minutes the Cancellation Policy is enforced.

Walk-in clients may be allowed to take any available spot in a studio class once 5 minutes has passed and enrolled clients have not arrived. Any enrolled client arriving after their spot has been given to a walk-in client will forfeit their class—per the cancelation policy

ClassPass clients may ONLY attend class with a pre-booked reservation via ClassPass or by paying Breathe's drop-in fee of $39

The window to reserve a spot in any class via Breathe's website, MindBody or ClassPass is currently set to close at 2 hours before the start of class

All sessions and appointments end at their regularly scheduled time–regardless of any start delays–unless the delay was caused by the studio or instructor

Auto-draft / Membership Cancellations

To cancel an auto-draft please complete a Membership Cancellation Form in-studio or request a cancellation form by emailing breathepilatesstudio@gmail.com

Studio Schedule Changes

Although infrequent, changes to the group class schedule may occur from time to time due to inclement weather, instructor illness or schedule change or at the owner’s discretion

Changes to the class schedule do not constitute cancelation of studio packages or memberships. Changes to the schedule also do not constitute an “override” to the cancelation policy.

Return Policy

Sales on appointments and classes are final, non-transferable and expire in 365 days

Promotions and certain monthly packages are valid 30 days—unless otherwise noted

Returns for merchandise are accepted within 14 days of purchase, but must be unopened, unworn, have corresponding receipt, tags attached/intact and client will receive store credit

Store credit may be used towards any future purchase including classes, private sessions, appointments or boutique sales

No returns or exchanges on opened, worn or used merchandise. All discounted items are final sale. No exceptions

Inclement Weather Closings

When a weather-related emergency occurs, Breathe will close temporarily and suspend studio offerings. The following are a list weather-related reasons for closure only: Rain with freezing temperatures in Mt. Pleasant, city-wide power outage in Mt. Pleasant, city-wide flooding affecting transportation in Mt. Pleasant, or the governor declares a weather emergency and asks people to stay off the roads

Closures will be communicated to clients via email and Breathe’s Instagram/Facebook and/or mass email. Unless Breathe issues a company-wide closure the cancellation policy remains in effect